About Bragg Home Services
Home Services in Sonoma, Marin, & Napa County
Do you ever get that “feeling” when you call for HVAC or plumbing service? You know that uneasy, “Will they show up on time?” or, “Did I just give my call to an answering service in Texas?” feeling. Just as worrisome is the “How much will it cost?” feeling. We know those feelings too, so here are a few reasons to help you feel better about Bragg Home Services, even before you call the first time.
We have been helping customers solve their plumbing, heating & cooling problems since 1968. This means we know the local codes, we know what techniques and products work, and more importantly which don’t. We are plumbing and HVAC experts.
We offer up-front pricing so you have price certainty before agreeing to have the work performed. Worry free! When comparing us to other HVAC and plumbing companies, note that the price you are quoted is the price you will pay, and you will always know the price before any work is started. No surprises!
Our thousands of customers over the decades consider us to be the best for many reasons.
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Customer Care FocusedWe want all of our customers to have an outstanding experience with us from beginning to end. From your first phone call with us, to the moment we finish the job and walk out of your home.
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No Surprise PricingWhat we quote is what you pay, no surprises. You will always know the total cost of the project before work begins so you can budget accordingly and be in a position to make the best decision for your home.
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Same-Day ServicesPlumbing and HVAC issues can happen at anytime and can disturb your home from running smoothly. That's why we offer same-day services, to always be there for you and keep things running smoothly.
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Quality Materials & CraftmanshipAll of our technicians and installers are Bragg employees dedicated to providing you with personalized solutions. We provide premium materials paired with quality craftsmanship to keep your home in tip-top shape
Why Choose Home Services?
- Rapid Response: We provide same day service, and, in most cases, we respond within hours, or even minutes of getting your call. Meaning your problem is resolved as quickly as possible.
- Fully Insured and Bonded: This is an important distinction. Many contractors do not carry insurance, putting you at risk. We carry complete workers' compensation insurance and general liability insurance for your protection. We are also bonded as required by the State of California.
- All Technicians and Plumbers Work Directly for Bragg: This means we know them well, know their skills, and know they are well trained for the tasks they are assigned. Our plumbers and HVAC technicians are constantly upgrading their knowledge of products and services. The average field experience is over 10 years, meaning no 'on-the-job training' for your critical plumbing or HVAC problems.
- Supportive Staff: Our CSRs have many years of industry-specific experience and are empowered to solve your problem and provide the very best service they can. We answer our phones with real live Bragg employees. We don't use an answering service for your important calls. We show up on time because your time is precious and valuable. If we run into a problem we make sure to call ahead and let you know.
We Respect Your Home
Before we walk into your home, we put on shoe covers so we don't drag mud or dirt onto your floors. We understand how important your home is to you, and we won't leave until the job site is as clean as it was when we got there, sometimes even cleaner!
Our Comfort Club Service Plans. It is designed to help you save money and keep your plumbing and heating and cooling systems in tip-top condition.
- Our Guarantee: If a problem should arise after we have left, we make a best effort to prioritize your call back. After all, you waited once, you shouldn't have to wait twice!
- California Contractor Licensing Board: We are licensed for C-36 plumbing, C-20 HVAC, C-12 earthwork and paving, and B general contractor classifications.
- Convenient Payment Options: We accept VISA, MC, Amex, Discover, cash and checks as forms of payment. We also offer low-cost financing through our business partners Wells Fargo and Greensky finance.
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Customer ReviewsCheck out our 4.9 star reviews! -
Comfort ClubLearn more about our Service Plans.
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Financing SolutionsTake advantage of our financing solutions.
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Our BlogsTips & Tricks for the systems in your home.
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"Honest and top notch customer service."We were very impressed with the honest and top notch customer service we have received from Vince Recendez.- Valerie Z.
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"Fast and friendly service!"Vince was out the next day to troubleshoot the problem and get it fixed ASAP. My cooling works better now than it did when it was new!- Matt G.
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"Arrived perfectly on time, was courteous and knowledgeable."Absolutely the best customer service I’ve experienced in a long time! I highly recommend. Thank you guys!- Kathy S.
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"Thanks to the wonderful work."Excellent service, from the original estimating process through the installation.- Skye H.
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"I highly recommend this company for your next HVAC job."Absolutely, by far, one of the best service providers out there.- Tom M.
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"Fast, efficient and very considerate."Bragg did a great job of putting in my 3 1/2 ton split with 3 locations. I especially liked how the units fit into the ceilings.- Steve O.
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"Everything went to easy kind a like going to a spa."The owner came out Rick went under the house and inside to see what was the best for our needs.- Monty B.
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"Very responsive, friendly and did good work."We are big fans of Bragg, plumbing and heating. They’ve replaced our ducks and our heating unit.- Jerry A.
